Ok so I went and fixed a lawyer’s computer at his house the other night and then today I went and optimized his computer at his office. It’s weird how almost all my business is lawyers, doctors, and retired older people… Maybe it has to do with the fact that it’s all by word of mouth?
You know, I hate those spyware creators and what not, but I have to give them credit for about half my business. The irony of it is that I only know how to remove the stuff because of the fact that I used to be all into hacking when I was like 13. I would make trojans that used the same techniques that the spyware these days use to hide on people’s computers. So naturally, I usually know how to get rid of it as well…
Here’s how my average repair job goes:
1. Download Spybot Search and Destroy from http://www.spybot.info (a completely free, donation supported tool)
2. Download the latest spyware definitions
3. Reboot the computer into safe mode
4. Scan and remove spyware using Spybot, then Immunize it.
5. Look through registry using regedit and msconfig for any abnormal things that are starting up needlessly and disable them
6. Look through the Administrative Tools > Services console for abnormal services that are starting up automatically and disable them
7. Go into Internet Explorer brower options > Settings > View Objects and remove all foreign ActiveX controls
8. Reboot computer into normal mode
9. Install Firefox (http://www.mozilla.org/products/firefox/) as an alternative to Internet Explorer that is less susceptible to spyware.
10. Show person how to use Firefox instead of Internet Explorer
Now, of course there are many variations to that whole scenario, but you get the general gist of the idea.